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About Us

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Contact Info

  • C 224A New Ashok Nagar, East Delhi – Delhi 110096
  • Info@lionbytetech.com
  • Week Days: 09.00 to 18.00

Frequently Asked Questions

Lion Byte Tech Serices > Frequently Asked Questions

Our virtual assistants have a diverse spectrum of experience. Any task that can be completed over the phone or online can be completed by our VAs. We have a large pool of talented people who work hard to complete a range of duties, such as the following:
  • Phone Calls.
  • Calendar Management.
  • Email Management.
  • Graphic Designing.
  • Website Development.
  • App Development.
  • Software Development.
  • Social Media Management.
  • Data Entry.
  • Customer Service.
  • Administrative task.
  • Online Research.

We truly are a global organization, with offices and affiliates all over the world. Our primary operations offices are located in the National Capital Region (NCR) in India, while our marketing and sales office is located in Canada. We differ from other companies since we can virtually manage every area of your company's needs rather than concentrating on just one or two skills. Many companies specialize in just one sector of the market, such as contact centres, website development, internet marketing, virtual assistants, translation, etc.; yet, we offer all of those services and more. We can definitely accomplish it digitally if you can imagine it!

Most of our clients are headquartered in the United States, Canada, the United Kingdom, Australia, and New Zealand, and our virtual assistants work around their schedules and business hours. We can accommodate nearly any hourly time slot for your VA or team in accordance with your local time because we perform a number of processes around the clock.

Yes, you will be assigned a dedicated virtual assistant who will serve as your primary point of contact. Just give your VA the same instructions as you would a regular local employee and let them handle your needs. While most of the regular tasks that our clients give us are completed by our virtual assistants, since every client is different, we recommend that you first take some time to discuss your needs and preferred method of completion with your personal VA. You'll save time in the long run and achieve the exact results you want if you invest a little effort on your helper now.

Your VA's direct email address and a phone number that is of your country will be provided to you, allowing you to reach them anytime you'd like. We present options for:
  • Email
  • Phone
  • Video Conference
  • Skype
  • Live Chat
  • Any other collaboration software.

You can always talk to the specific Project Manager who has been assigned to you directly to resolve any concerns you may have if you are unhappy with your current assistance. We can always provide you with a free replacement VA if needed. You can contact info@lionbytetech.com by email with your complaints as well. If anything else about your project isn't going according to plan, or if you would want to contact us using our website's customer support number.

Our operations safeguard sensitive data with the same level of safety and security as your own offices:
  1. Our equipment and work areas are all constantly monitored.
  2. We use a secure firewall on a password-protected network to ensure integrity.
  3. Our offices are physically secured, and we have internet firewalls and procedures limiting access to certain websites.
  4. Every computer in our offices has Microsoft Office installed, runs Windows, is protected by antivirus software, and is always present.
  5. All employees receive on-going technical support and supervision to guarantee smooth operations.
  6. We are registered under the Data Protection Act. We follow the guidelines outlined in the Data Protection Act.
  7. We also make use of excellent SSL encryption to further guarantee the security and privacy of your data. Our assistants cannot access any personal information you have provided in your account unless you specifically give them access so they can, for example, make purchases on your behalf.
  8. IP-based security cameras are placed, fingerprints are used to restrict entry and exit, there is round-the-clock security, and writing instruments and cell phones are not allowed on the operations floor. There will always be total security for your information.

The people we work with distinguish our quality from that of the competitors. We actively recruit the most talented applicants from some of the most prominent universities in India. We make it a point to only hire the top applicants since we genuinely believe that the Caliber of our workforce reflects on our company. Every virtual assistant has completed their undergraduate studies and is pursuing a master's or PhD degree. Certain members of our staff possess exceptional expertise in certain fields and could offer more insights. Our virtual assistants speak English well and sound neutral. Interviewing our virtual assistants is an option if you want to assess their Caliber.

Have Any Questions?

+1 914-827-2081

Write to us

Info@lionbytetech.com

Office hours

Mon-Sat 9:00 - 7:00